Order Cancellation Policy

 

All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:

 

  • If you cancel your order BEFORE it has been shipped, you will be assessed a 15% cancellation fee before credit is issued.
  • If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures. The cancellation will have to be treated as a Return with all applicable fees.
  • Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above - including restocking, cancellation and other applicable fees.
Testimonials
I've had my rSeat for 2 years now and it's been perfect! Not a single issue, sturdy as can be. Having Fanatec wheels, V3 pedals the rig gets a workout with force feedback and doesn't budge. Easy to...
Kurt Polter on 02/11/2016 5
I had a good experience when I purchased my rig from Rseat. My only negative thing to say is that I wish the keyboard arm could have been mounted on either side of the rig. Other than that it's a real...
Mark on 31/10/2016 5
RS1 seat with, buttkicker mount, mouse and keyboard, with a RS Stand T3L, with wheel, pedals and shifter from Fanatec. RS1 Pros: Amazing rig Really strong won't move Great looks Cons: Would ...
Rafael l on 26/10/2016 5
Love it. Only complaint I have is the shifter add on isn't really that solid. It has a little give for few mm that is barely noticeable but it is a flaw. Also I would think about perforating the butt ...
Patrick mcweeny on 27/10/2016 4
I purchased an Rseat N1 and several accessories in March of this year. I live on the West Coast of Canada and my seat had to travel over 8,000 Km to get here. It arrived in great condition, was packag...
Brian Pyke on 09/11/2016 5
I have owned the RSEAT W-Stand for about 1 year now, and I would sum it up in 1 word: QUALITY! From the moment I unboxed it, I was very impressed with the craftsmanship and high-quality that the W-Sta...
Brady Baxter on 26/10/2016 5
I purchased an rSeat RS1 a couple of years ago. This is the last seat I will ever need to purchase. The quality, strength, and design of this seat are all first rate. It is solid. There is no move...
TS racer on 26/10/2016 5