Order Cancellation Policy

 

All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:

 

  • If you cancel your order BEFORE it has been shipped, you will be assessed a 15% cancellation fee before credit is issued.
  • If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures. The cancellation will have to be treated as a Return with all applicable fees.
  • Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above - including restocking, cancellation and other applicable fees.
Testimonials
I purchased an rSeat RS1 a couple of years ago. This is the last seat I will ever need to purchase. The quality, strength, and design of this seat are all first rate. It is solid. There is no move...
TS racer on 26/10/2016 5
Yes I was satisfied with my delivery, it was well box nothing was damage. Easy to put together, but I am a big guy 6'4" and 290# and I fit but I guess I will have to brake in the seat a little. O...
Bert Smith on 26/10/2016 4
Just rec'd my 2nd RSeat rig - and its perfect - It came from RSeat to Wisconsin in perfect shape, the box looked a little beat up but the contents were wrapped and protected extremely well. I just got...
Michael Block on 27/10/2016 5
Absolutely love this seat! Shipped to the USA very quickly! The quality really impressed me! The design was the best formula 1 replica I saw on the market! Customer service was also great and swift wh...
Steven Pinto on 06/12/2016 5
I purchased an Rseat N1 and several accessories in March of this year. I live on the West Coast of Canada and my seat had to travel over 8,000 Km to get here. It arrived in great condition, was packag...
Brian Pyke on 09/11/2016 5
RS1 seat with, buttkicker mount, mouse and keyboard, with a RS Stand T3L, with wheel, pedals and shifter from Fanatec. RS1 Pros: Amazing rig Really strong won't move Great looks Cons: Would ...
Rafael l on 26/10/2016 5
Simply amazing!! Took my expectations and blew it out the water! The detail and quality is just excellent! Customer service was also simply awesome when it came to pricing and availability! If you're ...
Steven Pinto on 06/12/2016 5