Order Cancellation Policy

 

All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:

 

  • If you cancel your order BEFORE it has been shipped, you will be assessed a 15% cancellation fee before credit is issued.
  • If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures. The cancellation will have to be treated as a Return with all applicable fees.
  • Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above - including restocking, cancellation and other applicable fees.
Testimonials
I would just like to say I made the right decision in choosing your product it is everything and more than I expected, excellent quality and workmanship. My package arrived on time in excellent condi...
Yurgen on 07/12/2016 5
After weeks of serious research for a new sim rig I narrowed my options down based on price, value, flexibility, design, build quality, and ability to upgrade in the future. As I am new to the Sim Ra...
Noah Fitzgerald on 27/10/2016 5
Hello I would like to tell you about my experience at Rseat when I bought my RSeat Formula v2 .. I was nervous because many people were saying on the forums that the modul comes with full scratch ... ...
Yves on 30/05/2017 5
i love my RS Formula V2 the best out there
Emad on 30/03/2017 5
When they say "we produce quality", they absolutely mean it. This is a substantial, high-end simulator. It is solid, looks sexy, and doesn't take up a lot of space. Packaging was amazing...
John Tuner on 04/07/2018 5
I had a good experience when I purchased my rig from Rseat. My only negative thing to say is that I wish the keyboard arm could have been mounted on either side of the rig. Other than that it's a real...
Mark on 31/10/2016 5
I did a lot of research online to make sure that if I bought a Sim rig it would be the one that I wanted and I found rseat. Very happy with my purchase came here just as expected and easy to purchase...
Rick on 09/06/2017 5