Order Cancellation Policy

 

All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:

 

  • If you cancel your order BEFORE it has been shipped, you will be assessed a 15% cancellation fee before credit is issued.
  • If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures. The cancellation will have to be treated as a Return with all applicable fees.
  • Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above - including restocking, cancellation and other applicable fees.
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Testimonials
I received my Rseat P1 a few days ago and absolutely love it. The rig is extremely sturdy and well made. Shipping was fast and timely. Could not be more satisfied with the purchase.
Michal on 16/02/2022 5
RSeat simulator's outstanding As quality As a race engineer and car builder, I can absolutely say that RSeat builds the absolute best and stoutest simultor seat available to the public - I doubt if a...
Dave on 29/09/2019 5
Hello I would like to tell you about my experience at Rseat when I bought my RSeat Formula v2 .. I was nervous because many people were saying on the forums that the modul comes with full scratch ... ...
Yves on 30/05/2017 5
Absolutely excellent have ordered a Formula V2 and a tv stand and am about to purchase another one as they are excellent. Both have arrived quickly and safely every time. The directions are clear, it ...
Anonymous on 11/09/2018 5
I recently purchased the S1 and when it arrived I was a bit concerned because the UPS guy was really struggling to handle the weight of the cardboard box that the S1 systems was sent in, but between t...
Karl Bogle on 24/03/2019 5
I've had my rSeat for 2 years now and it's been perfect! Not a single issue, sturdy as can be. Having Fanatec wheels, V3 pedals the rig gets a workout with force feedback and doesn't budge. Easy to...
Kurt Polter on 02/11/2016 5
Wow. Amazing build quality and engineering. Very heavy gauge steel. Nicely powdercoated. High grade fasteners. This beast does not flex at all. Shipping was extremely fast considering the size/w...
Todd on 17/04/2019 5
I've had the rs1 rseat for about three months and i can't stress enough how much i love this thing, since the shipping (to Mexico) everything has been great, the quality of the materials, the look, ev...
Andoni on 27/10/2016 5
I can get a package from RSEAT to the USA in 3 days and something i ordered in the states is still lost for over 2 weeks. And they blame COVID-19 still.. good job RSEAT!!!!!!
James Lee on 21/07/2020 5