Order Cancellation Policy

 

All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:

 

  • If you cancel your order BEFORE it has been shipped, you will be assessed a 15% cancellation fee before credit is issued.
  • If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures. The cancellation will have to be treated as a Return with all applicable fees.
  • Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above - including restocking, cancellation and other applicable fees.
Testimonials
I love my RS1 rig. it's extremely well built and exactly what I wanted out of a racing rig. What I have not been very happy with is support. emails are often left unresponded and questions unanswered...
Nicolas Puello on 26/10/2016 4
I had a good experience when I purchased my rig from Rseat. My only negative thing to say is that I wish the keyboard arm could have been mounted on either side of the rig. Other than that it's a real...
Mark on 31/10/2016 5
I LOVE my RSeat RS1. It is rock solid and takes a high output direct drive motor with no flex or wiggle! Comfortable chair and I love that it came packed in the same foam as used in the chair so I cou...
Ben Johnson on 03/09/2019 5
Love it. Only complaint I have is the shifter add on isn't really that solid. It has a little give for few mm that is barely noticeable but it is a flaw. Also I would think about perforating the butt ...
Patrick mcweeny on 27/10/2016 4
When buying from Rseat I read all the reviews and posts I could find, including a few negative ones, stating fasteners weren't supplied, legs weren't supplied, Fanatec shifter mounts weren't supplied,...
James Boatwright on 28/10/2016 5
When they say "we produce quality", they absolutely mean it. This is a substantial, high-end simulator. It is solid, looks sexy, and doesn't take up a lot of space. Packaging was amazing...
John Tuner on 04/07/2018 5
Absolutely excellent have ordered a Formula V2 and a tv stand and am about to purchase another one as they are excellent. Both have arrived quickly and safely every time. The directions are clear, it ...
Anonymous on 11/09/2018 5
Really Happy with the Rseat. The RS Formula V2 is incredibly sturdy. I've had several other seats and the quality difference cant be overstated. The shipping is fast and the packaging is perfect. Noth...
Mike Basso on 12/07/2020 5
I do want you to know that I received my sim racing cockpit and accessories in excellent condition (although the condition of the box had me worried), and that after an exhausting and lengthy researc...
Angelo on 17/03/2018 5