Order Cancellation Policy

 

All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:

 

  • If you cancel your order BEFORE it has been shipped, you will be assessed a 15% cancellation fee before credit is issued.
  • If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures. The cancellation will have to be treated as a Return with all applicable fees.
  • Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above - including restocking, cancellation and other applicable fees.
Testimonials
The service was fantastic and quick. Technical support reached out next day and within a few days it was being repaired and back to me quicky
Derek on 26/10/2016 5
I've had my rSeat for 2 years now and it's been perfect! Not a single issue, sturdy as can be. Having Fanatec wheels, V3 pedals the rig gets a workout with force feedback and doesn't budge. Easy to...
Kurt Polter on 02/11/2016 5
I purchased an rSeat RS1 a couple of years ago. This is the last seat I will ever need to purchase. The quality, strength, and design of this seat are all first rate. It is solid. There is no move...
TS racer on 26/10/2016 5
Overall product is great and extremely sturdy. Easy to put together, but tip for those getting accessories to check all instructions before starting and it will save you some time in loosening bolts....
Mark D'Alessandro on 26/10/2016 5
I have owned the RSEAT W-Stand for about 1 year now, and I would sum it up in 1 word: QUALITY! From the moment I unboxed it, I was very impressed with the craftsmanship and high-quality that the W-Sta...
Brady Baxter on 26/10/2016 5
I have only N1 chassis for over a year I've never had to do anything to it not even tighten bolts it is rock solid . fully adjustable so my son can adjust it to his body and height . even if the g...
Steve on 04/07/2017 5
The Rseat is awesome. Very sturdy. Easy to set up. Arrived in 5 days. I couldn't be happier with it!
Jim L on 26/10/2016 5