Order Cancellation Policy

 

All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:

 

  • If you cancel your order BEFORE it has been shipped, you will be assessed a 15% cancellation fee before credit is issued.
  • If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures. The cancellation will have to be treated as a Return with all applicable fees.
  • Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above - including restocking, cancellation and other applicable fees.
Testimonials
I received my Rseat P1 a few days ago and absolutely love it. The rig is extremely sturdy and well made. Shipping was fast and timely. Could not be more satisfied with the purchase.
Michal on 16/02/2022 5
Super impressed with everything a little pricy but worth it imo you get what you payed for and this is the best of the best!
nick leitz on 08/01/2020 5
I recently purchased the S1 and when it arrived I was a bit concerned because the UPS guy was really struggling to handle the weight of the cardboard box that the S1 systems was sent in, but between t...
Karl Bogle on 24/03/2019 5
The RSeat has been phenomenal. I have no complains at all. Would recommend for sure, I have been enjoying it a lot in simracing. The only recommendation I have is to keep making the pedal module stu...
Alan on 12/07/2021 5
Really Happy with the Rseat. The RS Formula V2 is incredibly sturdy. I've had several other seats and the quality difference cant be overstated. The shipping is fast and the packaging is perfect. Noth...
Mike Basso on 12/07/2020 5
[P1 Cockpit] Amazing! What a beautiful, sturdy, comfortable cockpit. Setup was an absolute breeze. I think i tightened maybe 16 M8 bolts and I was done. You could reasonably set it up in less than...
Mark A on 29/09/2021 5
I had a good experience when I purchased my rig from Rseat. My only negative thing to say is that I wish the keyboard arm could have been mounted on either side of the rig. Other than that it's a real...
Mark on 31/10/2016 5
After weeks of serious research for a new sim rig I narrowed my options down based on price, value, flexibility, design, build quality, and ability to upgrade in the future. As I am new to the Sim Ra...
Noah Fitzgerald on 27/10/2016 5
Overall product is great and extremely sturdy. Easy to put together, but tip for those getting accessories to check all instructions before starting and it will save you some time in loosening bolts....
Mark D'Alessandro on 26/10/2016 5